AI Customer Support Automation Platform
Micro-SaaS
AI-powered platform helping customer support teams reduce ticket volume with autonomous agents
Published on
August 15, 2026
$1,800,000
Asking Price
Main Metrics
$490,600
ARR
180
Customers
2020
Launched
$1,800,000
Asking Price
Already Sold
Main Metrics
$490,600
ARR
180
Customers
2020
Launched
Overview
<p><b>Startup description</b></p><p>My platform helps customer support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside. Each AI agent operates with clear boundaries.</p><p><b>Key highlights:<b></b></b></p><ul>
<li>Annual revenue: $480k</li>
<li>Annual profit: $72k</li>
<li>Churn rate: 3%</li>
<li>LTV: $3,800</li>
<li>CAC: $600</li>
<li>Business margin: 15%</li>
</ul>
<p><b>Team</b></p><p>We have a team of 12 people, including Engineering, Sales, Marketing, and Support.</p><p><b>Tech Stack</b></p><p>Python, AI models, Java, NodeJs, Pinecone (Vector db), GCP, Flutter, etc.</p><p><b>Marketing and growth</b></p><p>SEO, Content, YouTube Channel.</p><p><b>Startup assets<b></b></b></p><ul>
<li>100M conversations. </li>
<li>Email list of 20k leads. </li>
<li>180+ customers and $480k ARR revenue. </li>
<li>AI-based Product and technology</li>
</ul>
<p><b>Risks</b></p><p>The main risks are declining revenue/churn. These can be minimized through customer retention efforts, structured founder handover and documentation, and proactive communication with key customers.</p><p><b>Summary</b></p><p>● Bootstrapped AI software company with approximately $480K ARR</p><p>● 192 active paying organizations across Healthcare, BFSI, Government, Telecommunications, E-commerce and SaaS </p><p>● The United States is the largest revenue market, with nearly 50% of ARR generated from customers across the Americas</p><p>● Product-led growth powered by SEO and content marketing, attracting 14,000+ monthly organic visitors and generating 80+ qualified inbound leads</p><p>● 600+ technical and AI-focused blogs supporting a scalable inbound acquisition engine</p><p>● 100M+ customer conversations processed across production deployments</p><p>● Experienced founding team with a successful track record building, scaling and exiting conversational AI platforms.</p><p>✅ $490,600 TTM revenue</p><p>✅ 180 customers</p><p>✅ Business model: SaaS</p><p>✅Built with Node.js, OpenAI, Python</p>
$490,600
Annual Revenue
180
Number of Customers
Expenses
Cloud services and tech software: $10k;
Salaries: $15k;
Rent/Company wide tools/freelancers/etc: $3k.
Business Model
Subscription + usage based pricing. Pricing plans range from $40, $200 to few thousand dollars per months.
Target Audience
VP/Head of Customer Experience, Customer Service, Product Manager, CXO.
Asking Price Reasoning
Taken it as a revenue multiple.
Reason for Selling
Its been more than 5 years now, the market shifts requires the business to move from SMB to Enterprises, which is a weak point of the founders.
Growth Opportunity
Enterprise sales with FDEs and Cross sell with complementary products.
30 days free support from seller
Competitors
Intercom, Zendesk.
Tech Stack
Node.js, OpenAI, Python, MySQL, MongoDB, Pinecone, Java.
Traffic Metrics
Revenue Metrics
How it works
$1,800,000
Asking Price
Already Sold
Main Metrics
$490,600
ARR
180
Customers
2020
Launched
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